The Monkey PC
Computer services with a difference!

The MonkeyPC | Quality Charter

Forget what you think quality support means. We aren't going to ramble on about ourselves or discredit others. We are going to inform you about what quality means in our company and how this quality filters down to our clients.

1.) Your interaction with us

We will communicate with you as we work through each step. No unwanted changes. Only exactly what you want! We promise to speak to you in a polite and friendly manner, without patronising or intimidating you with jargon.

2.) Speed of Response & SLA

We aim to have a solution or action plan to your ticket within an hour. We don't do canned responses that simply acknowledge your ticket.

3.) Managed VPS's

We pro-actively monitor your services to ensure that they're healthy and stay running 24/7.

Under EU Directive - Article 5(3)

We use cookies to improve our website and your experience when using it. Cookies used for the essential operation of the site have already been set. To find out more about the cookies we use and how to delete them, see our privacy policy.

I accept cookies from this site.

EU Cookie Directive Module Information